Shipping policy

SHIPPING POLICY

At bScora, we aim to provide a smooth and reliable delivery experience. Please review the information below before placing your order.

ORDER PROCESSING

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on the product, availability, destination, and fulfillment location.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

SHIPPING RATES

Shipping costs, when applicable, are calculated and displayed at checkout before you complete your purchase. Available shipping options and rates may vary depending on your order and delivery destination.

Any free-shipping offers or promotional shipping rates will be displayed at checkout when applicable.

DELIVERY TIMES
Most orders are processed within 1–3 business days. Delivery to the United States usually takes 7-12 business days after processing.

PO BOXES
We are unable to ship to PO Boxes. Please provide a complete street address at checkout.

DELIVERY ESTIMATES

Estimated delivery times may vary depending on the product, destination, carrier, fulfillment location, customs processing, holidays, weather conditions, and other circumstances outside our reasonable control.

Any estimated delivery timeframe shown at checkout or in your order information is an estimate and is not a guaranteed delivery date unless expressly stated otherwise.

INTERNATIONAL ORDERS

International orders may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country. Where these charges are not collected at checkout, the recipient may be responsible for them as required by local law.

TRACKING

When tracking is available, tracking information will be provided after your order ships. Please allow time for the carrier’s tracking system to update.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information at checkout. If you notice an error in your shipping address, please contact us as soon as possible at concierge@bscora.com. We cannot guarantee that an address can be changed once an order has entered processing or fulfillment.

DELAYED, LOST, OR DAMAGED ORDERS

If your order is significantly delayed, appears to be lost, or arrives damaged, please contact us at concierge@bscora.com with your order details. We will review the issue and assist you with the appropriate next steps.

MULTIPLE SHIPMENTS

Items within the same order may occasionally be shipped separately and may arrive at different times, depending on product availability and fulfillment location.

CONTACT US

If you have questions regarding shipping or delivery, please contact us at concierge@bscora.com.