FAQ

The questions we get most. Anything not covered here, email concierge@bscora.com.

What is PDRN?

PDRN (polynucleotide) is a skincare ingredient that became popular in Korean skincare. In our range it is paired with collagen and sodium hyaluronate for skin that looks and feels bouncier and more hydrated.

How do I use the routine?

Morning: Cleansing Milk → Essence → your moisturizer and sunscreen.
Night: Cleansing Milk → Essence. Two to three nights a week, finish with the Sleeping Mask and rinse it off in the morning.

Is it suitable for my skin?

Everyone's skin is different. Check the full ingredient list on the packaging and patch-test on your inner arm for 24 hours before first use. If you are pregnant, breastfeeding, or have a skin condition or known allergies, ask your doctor before use. Stop using if irritation occurs.

How long does shipping take?

Shipping is free across the United States. Orders are processed in 1–3 business days and usually arrive in 7–12 business days in total. We cannot ship to PO Boxes. Shipping details

Can I track my order?

Yes. You will get an email with tracking as soon as your order ships.

Can I return a product?

Unopened, unused products can be returned within 14 days of delivery. For hygiene reasons, opened skincare cannot be returned unless it arrived damaged, defective or incorrect. Returns details

My order arrived damaged or wrong. What do I do?

Email concierge@bscora.com with your order number and a photo, and we will make it right.

Why buy the 3-Step Routine Set?

You get all three steps for $79 instead of $109.97 bought separately, and they ship together. See the set

Questions